Senior Technical Product Manager, Platform Services
Job Description
At Forge (NYSE: FRGE), we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, humble and accountable. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to planet-saving, plant-based nutrition and more.
Our mission is to empower more people to exercise ownership in the world’s leading private companies via a world-class technology platform with access to the largest network of buyers and sellers in the world. With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge’s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible and seamless for companies, their employees and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth.
Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and it is building a growing network effect with defensible competitive advantages. The Forge marketplace has over 440,000 registered users and private shares have traded in more than 500 companies since inception, representing over $12 billion in volume across over 21,000+ transactions.
Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams and innovators in this way. You can learn more about Forge in the following video: “The private market future starts now”.
The Role:
As our Senior Technical Product Manager, you will lead the development and enhancement of our fintech SaaS offerings. You'll utilize your deep understanding of wealth management, capital markets, and/or retail broker-dealer platforms, along with a strong grasp of account structures, API ecosystems, and platform administration (including MFA & SSO integrations as well as custodial systems). This role will focus on serving our internal stakeholders and external partners, improving the functionality and efficiency of our services.
Location: This is a hybrid role based out of our San Francisco, CA or Soho NYC, NY offices. Occasional travel between the two offices is required.
Responsibilities:
- Product Leadership and Strategy: Drive the vision and strategy for our services platform, ensuring alignment with business goals and market needs. Develop comprehensive product roadmaps and define clear metrics for success
- Stakeholder Engagement: Act as the primary liaison between internal stakeholders (including technology, operations, and compliance teams) and the engineering team to gather requirements, translate business needs into technical specifications, and prioritize product initiatives
- API and Platform Development: Oversee the design and implementation of API interfaces and enhancements, focusing on scalability, security, and usability. Ensure seamless integration of platform administration features such as MFA, SSO, and custodial systems
- Product Lifecycle Management: Manage the entire product lifecycle from concept through development, launch, and continuous improvement. Utilize agile methodologies to facilitate rapid iteration and delivery of features
- Risk Management and Compliance: Ensure that all product features comply with regulatory requirements and internal policies. Collaborate with the compliance team to address any legal and regulatory implications of the product offerings
- Performance Monitoring and Optimization: Monitor product performance against goals, and lead optimization efforts based on analytics and user feedback to enhance functionality and user experience
- Regulatory Compliance Integration: Ensure all product developments are in line with necessary compliance and regulatory standards specific to the financial industry. Utilizing your deep understanding of the compliance and auditing processes required to uphold industry standards and regulatory mandates. This includes familiarity with financial regulations that impact product features and deployment strategies
Qualifications:
- 6-8 years of experience as a Product Manager in a fintech environment, particularly in wealth management, capital markets, or retail broker-dealer software
- Strong understanding of account structures, APIs, API structures, and platform administration
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
- Skilled at working effectively with cross-functional teams in a matrix organization
- Excellent written and verbal communication skills, with demonstrated ability to product diagrams, and technical communications.
For residents of San Francisco/Bay Area, CA and New York, NY the annual salary range for this role is $180,000 - $200,000 + annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, annual bonus, and other factors.
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