About Us:

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Trust Payments is a leader in fintech powering truly innovative customer commerce solutions across the UK, EU & US. We provide on-demand payments and commerce services to help businesses grow and scale online, in-store and on mobile.  

Trust Payments combines these omnichannel services with powerful tools, such as retail operations technology, loyalty management and instant eCommerce backed by powerful data insights that help shape business decisions.  

We are constantly engaging new innovative payments methods, in-store technologies, webshop build software and AI tools to drive Converged Commerce™. Our focus is driving value for our clients through personalised services and innovative products that transform shopper experiences and are backed by secure and frictionless payments.  

Small, medium and large enterprises benefit from our expertise that spans a quarter of a century. Trust Payments has a global footprint, with over 500 people across 12 offices supporting the most demanding business sectors including retail, travel, hospitality, forex and financial services amongst others.  

Our offerings incorporate several point-of-sale offerings from card terminals to full checkout tills, inventory management software, and mobile-first loyalty schemes. Our card acceptance is powered by an acquiring network of over 50 global banks. We hold Visa and Mastercard Principal Memberships and are also partnered with JCB and Discover Global Network in the UK & EU for cross-border business. We are licenced by both the UK Financial Conduct Authority and the Malta Financial Services Authority. 

Find out more at www.trustpayments.com.  

Trust Payments has an exciting opportunity for a Senior Partner Manager to join their team.

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Location: Remote - United Kingdom

Salary: Competitive + Benefits

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Main purpose of the job:

This role is a new business role with UK to target new PSP/ISOs/ISVs within the market. You will be tasked with recruiting, nurturing, and growing brand new partnerships.The focus will be around POS, Ecom and MOTO.

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Duties and responsibilities:

• Recruiting, nurturing, and growing brand new partnerships.
• Overall portfolio responsibility of your Partners, ensuring our portfolios are well managed along with increased profitability.
• Perform regular review meetings with named Partners to encourage Client Loyalty and identify Opportunity and Risk.
• Commercial lead on all of your own partnerships in regard to pricing and negotiation
• Upsell transactional and non-transactional services (ie acquiring, APMs, security, fraud screening, currencies) by developing individual Account Plans for aligned Accounts to identify and drive up selling opportunities.
• Work with our Risk/ UWing teams to board merchants presented by your partners
• Ad-hoc tasks required by changing market environment or involvement in commercial activities / campaigns. Eg changes in Scheme regulations or rules / policies around Acquiring partners (requires separate accounts, dedicated MIDS, new contracts, de-activation etc)
• Educate Partners on our Risk Policy to ensure growth within our key verticals
• Along with this role you will form part of the Steering Group for the Cyprus project

Experience and Qualifications:

• Sales background in technology-based products and services
• Proven track record of ability to meet and surpass sales, cross sell and upsell targets
• Experience of writing and maintaining Account Plans
• Working knowledge of PSP and Gateway solutions
• Working knowledge of Acquiring banks and the processes they use
• Team player, excellent inter-personal skills
• Strong communication and teamwork skills
• Strong presentation skills
• Awareness of Trust’s range of products
• Awareness of competitor’s products within the industry
• Understanding of Payment systems capabilities and features

Benefits (subject to local office benefits policy):

•  Opportunity to be part of a rapidly scaling and market leading Fintech business.

•  Flexible working

•  Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders

•  Family friendly enhanced benefits/policies

•  Pension, Healthcare, Life Assurance

•  Social events and team building

•  Celebrations

We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.