Who We Are:

Rilla is the leading conversation intelligence software for outside sales. Think solar, roofing, and real estate sales reps.

​

They talk to customers face to face, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.

​

Our mission is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M salespeople who work offline.

​

We’re growing 20% MoM, over 400 customers including Fortune 500 companies, Net Revenue Retention above 150%, and we are cash flow positive!

​

We are one of the fastest-growing startups in the world right now and in history.

​

We’re backed by Byron Deeter (one of the best investors in history) from Bessemer Venture Partners, the top Cloud investor in the world.

​

And we’re a Cloud 100 Rising Star company.

​

The economy is tough right now, but there are still places out there where you can go to build truly great things. Rilla is one of those few places.

​

We have a very small team of customer-obsessed badasses who are in the top 0.1% of their field globally. We are looking for another such badass that will take care of all our operations.

​

Who you are:

• A customer obsessive. Someone who deeply cares about delighting customers and solving their pains, not about vanity metrics.
• An infinite learner. You are always looking to learn more and learn faster. You feel uneasy when you get complacent, and you’re constantly seeking discomfort.
• A team player. You love giving and receiving feedback and learning and growing as a team.
• Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.
• Affinity for the unconventional. You get a kick out of rejecting conventional wisdom. And you’re not afraid to try weird, crazy, and quite possibly stupid ideas.
• Extremely focused. You practice extreme focus in everything you do. You’re always looking to prioritize your time and resources to maximum efficiency.

​

What You’ll Do

• You will get to work alongside our Head of Ops & CEO every day to make sure our company is running smoothly.
• Partner with cross-functional teams to help support the daily operations of the Sales team.
• Analyze and advise on improvements in the pre-sales process, rep execution, data cleanliness, target attainment, and systems to boost productivity.
• Design, develop & deliver robust and scalable reporting in Salesloft & HubSpot.
• Perform ad hoc analysis driving actionable insights on sales initiatives.
• Develop strong collaborative relationships with key stakeholders in Sales, Finance, Marketing, and other key teams across the company.
• Your main job is to ensure that Rilla wins.

​

What You’ll Need

• At least 1-3 years of experience in sales operations, B2B SaaS, Fintech, or banking sales operations.
• Ability to understand stakeholder needs and translate them into clear requirements for reports and analyses.
• Working knowledge of key B2B SaaS Tech Stack (Hubspot, Salesloft, Calendly, Chilipipier, Planhat, or other Customer Success Platforms)
• Strong knowledge of Excel and Google Sheets functions.
• Excellent written and verbal communication skills, with the ability to present data and recommendations clearly.
• Ability to appropriately determine what tools/solutions are most appropriate for analyses and the best visualizations for reporting.
• Ability to get stuff done fast.
• Scrappiness when scoping, sizing, and fulfilling large and small requests, balancing efficiency and quality.

​

Nice to Haves:

• You've been part of a high-growth startup or tech company and know the fast-paced vibe.
• Background in strategy consulting, private equity, or investment banking.
• Passion for building things on the fly? Even better!

​