About Us

HIRO is a digital assets services boutique based in London & Singapore. We offer a wide spectrum of trading software and consultancy services to the cryptocurrency industry, with clients ranging from top-100 token projects to small start-ups. We are technologists with financial pedigree. Our activities include:

• Providing market making support on 50+ centralised and decentralised exchanges
• Blockchain development (blockchains, dApps, cross-chain bridges and more)
• Building NFT marketplaces and supporting NFT projects
• Consultancy services
• Algorithmic trading system design, trading strategy research
• Marketing and VC asset raising

​

Our founding team combines academic excellence in mathematics and machine learning from Oxford and Princeton universities with track-records at software multinationals and global investment managers (Microsoft, Goldman Sachs), compounded with several years of professional cryptocurrency experience. You can learn more about what we do at hirotech.io.

​

At HIRO we foster a culture of collaboration, entrepreneurialism and respect. We combine cutting edge technology with old-fashioned customer service. We are committed to maintaining a flat hierarchy where every team member has a voice and their contributions are recognised.

​

The Role

HIRO has grown rapidly but we are ambitious to achieve more. A full-time entry-level Market Making Analyst vacancy has opened up with an immediate start. The role’s primary mission is to support senior team members with day-to-day running of the business and to ensure our clients enjoy a superb customer experience.

​

Our start-up mindset means all our people need to be flexible enough to take on a multifaceted role requiring a broad skillset. As well as being a capable all-rounder, you need to be organised, conscientious and detail-focussed, all of which are essential for your operations duties. You must have demonstrable interest in cryptocurrencies and trading. You will be comfortable performing mental arithmetic under pressure. There is scope for creativity and independence by proposing and implementing improvements to operational systems and processes. You will sometimes carry out research into crypto projects, markets and exchanges.

​

This is an opportunity to obtain hard-to-come-by market making expertise in the fast-moving and lucrative world of crypto. You will enjoy high visibility within the organisation due to direct collaboration with the founders and other senior colleagues. For these reasons, there is potential for rapid career progression. Depending on your interests and aptitudes your role could evolve in a variety of different directions, such as business development and sales, or even software development. You will be on a fast-track to gaining management responsibility.

​

Essential Skills & Experience

• University degree in a technical subject
• Numeracy
• Enthusiasm for cryptocurrency, blockchain technology, web3
• Affinity for technology
• Impeccable written and spoken business English
• Spreadsheet skills (MS Excel, Google Sheets)
• Versatile, quick learner, shows initiative, attentive to detail, systematic approach to problem solving
• Experience of customer-facing duties

​

Desirable Skills & Experience

• Trading & investment knowledge
• A grasp of market making principles
• Familiarity with Python, SQL and other technologies would be useful
• Experience using AWS, Grafana
• 1 or more years of relevant work experience ideally
• Fluency in other languages

​

Your Responsibilities

• Monitor trading systems, interpret output, adjust parameters according to targets, for centralised exchanges and DEXs.
• Generate, review and distribute client activity reports.
• Take ownership of client servicing. Be proactive in keeping clients updated.
• Maintain internal databases.
• Onboard new clients and configure their trading instances.
• Liaise with the developer team.
• First-line support for client requests, escalate to senior colleagues as appropriate.
• Contribute to new and existing software development projects and system testing.
• Participate in internal projects, design/improve operational processes.
• Research clients, token projects and competitors.
• Produce roadmaps for prospective clients for use by the sales team.

​

What We Offer

• Base compensation of USD 31,000-45,000/pa dependent on experience, payable in GBP or other currencies as required.
• Performance-linked discretionary annual bonus, not exceeding 100%.
• Generous sales commission in addition to discretionary bonus for new business introductions.
• Work-from-anywhere flexibility (reliable internet connection essential).
• Paid holidays.
• Continuous training, learn from a talented team of experts within a flat hierarchy. Reports directly to the COO.
• Skills development budget to enhance your professional skillset by studying technical courses.

​

How to Apply

By email to the HR team at hr@hirotech.io. Ensure your uploaded CV is in PDF format only. If you decide to write a cover letter, incorporate the phrase “liquidity provision” to demonstrate you have read this text carefully, and explain how your experience and skills match up with the role requirements.