Head of Solution Analytics
Job Description
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another.
By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better.
We’ve had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We’ve earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have recently landed on the Forbes Fintech 50, 2023. Last but not least, we’ve even been a part of history--we were the first company to go live with the eCBSV and testified before the United States House of Representatives.
Role:
As the Head of Solution Analytics, you will lead a team of data scientists and analytics in support of the sales process and SentiLink’s partners. Essential to developing trust with SentiLink’s prospects and customers (referred to internally as partners) is the creation of a compelling business case. The Solution Analytics team is responsible for consuming a prospect’s pilot data and delivering a data driven retrostudy, as well as supporting existing partners with ad-hoc analytical needs. The ideal candidate has a proven track record of performing data analysis, and drafting and delivering presentations
To ensure success as the Head of Solution Analytics, you bring the ability to perform data analysis, have expert presentation and communication skills and establish trusted relationships as a coach, mentor and leader.
This is a remote, US-based role.
Responsibilities:
- Conduct client discovery calls with account executives.
- Meet with clients to discuss fraud strategies to mitigate risk.
- Strategizing with the sales team to ensure alignment with partner’s needs.
- Create and deliver presentations aligned to proposed solution value.
- Support the sales team with all technical related queries.
- Establish best practices across all solution analytics team members through effective coaching.
- Design and execute analysis for white papers and other industry materials. Identity relevant insights, e.g., based on emerging fraud tactics, and collaborate on publishing
- Develop relationships and maintain customer relationships.
Requirements:
- Bachelor’s degree in computer science or software engineering (ability to write scripts)
- 2-4 years of experience at a top-tier consulting firm or similar (or combination of consulting and startup experience)
- Previous work experience as a solutions engineer, customer-facing data scientist or similar role with a strong data or analytics background
- Strong analytical & communication skills, comfortable with ambiguity, a quick learner, drives work independently
- Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity
- High-level communication skills
- Exceptional interpersonal skills
- Ability to present ideas in a clear, user-friendly way
- Attention to detail
- Sales experience
- Technical skills: You should be a pro with Google docs, sheets & slides and comfortable with SQL and/or Python
- Candidates must be legally authorized to work in the United States and must live in the United States
Salary Range:
- $200,000/year - $250,000/year
Perks:
- Home office stipend
- Regular company-wide in-person events
- Employer paid group health insurance for you and your dependents
- . . . and other typical start-up benefits (e.g. 401(k) plan with employer match, flexible paid time off, etc.)
Corporate Values:
- Follow Through
- Deep Understanding
- Whatever It Takes
- Do Something Smart
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