Account Manager
Job Description
Hi, we’re Kuady. We’re where money meets community, and we’re looking for new members.
We’re a digital wallet app that empowers users to send, receive, and spend money their way. Our goal? To give people the tools to manage their finances like a pro.
If you want to transform the world of fintech, we want you.
We strive to position ourselves as a global player in the payments space and create new products that will make an impact in the Fintech industry.
If you want to be part of something great from day one and contribute to a highly scalable product made with cutting-edge tech stack, keep reading!
Our Account Management team is on the lookout for an Account Manager, experienced in payments, to join us on this adventurous journey.
In this position you will work closely with the Sales and Operations team to develop and grow our existing customer relationships and will collaborate with our Product Team to improve our product offering and value proposition.
Job Duties & Responsibilities:
- Develop and maintain strong, long-lasting client relationships.
- Act as the main point of contact for key accounts, addressing client needs and ensuring their satisfaction related to Kuady Digital Wallet.
- Conduct regular business reviews with clients to ensure their goals are being met.
- Identify opportunities for upselling and cross-selling additional products and services to existing clients.
- Collaborate with the sales team to develop and execute strategic account plans to achieve revenue targets.
- Monitor and analyze account performance, providing insights and recommendations to clients to drive growth.
- Develop and implement account strategies to enhance client engagement and retention.
- Understand clients’ business objectives and industry trends to provide tailored solutions.
- Prepare regular reports on account status and performance metrics.
- Analyze market and industry trends to anticipate changes and adapt account strategies accordingly.
Experience and Qualifications:
MUST:
- 2-4 years of Sales/Account Management experience, with a proven track record of successfully managing top tier accounts
- 2-4 years working in fast paces B2B Payments or Fintech firms.
- Business acumen with a problem-solving attitude.
- Self-starter and able to work efficiently under pressure.
- Ability to deliver excellent customer experience.
- Fluent in English written and spoken.
Nice to have:
- + 2 yeast experience in Gambling and Forex industry.
- Knowledge and understanding of Digital Wallets.
What we offer:
- Holidays: 25 days of vacations/ year
- Birthday: 0.5 free day
- Home office: fully remote
- Medical Insurance
Company Overview
What does that mean for your business? Offer instant payins & payouts in complex markets and give your consumers easy access to funds with a Kuady card with 24/7 customer support.